SHIPPING + RETURNS
- We use Australia Post to ship and all orders are on a flat rate of $13.80. A tracking number will be emailed to you so you can keep an eye out for your goodies to arrive.
- Orders will be posted out within 1 - 3 days.
- If you need your goodies in a hurry, just shoot us a message and we can send your item via express post for an additional charge.
- At this time we only offer shipping within Australia.
- We really hope that you love your items as much as we do.... but just in case it is not what you expected, you can return it to us if the item / items are new, unused, FULL PRICE and it is within 14 days of delivery.
- You can request a refund, exchange or store credit.
- Please email us on firstname.lastname@example.org if you would like to exchange an item.
- We do not offer refunds on sale purchases or purchases where a discount code was used. We will however happily offer an exchange or store credit (valid for 12 months).
- We kindly ask that you consider your items carefully before making a purchase.
- Gift vouchers cannot be returned.
- We ask you to email us the tracking number when sending items back to us as we cannot be held responsible for items lost in the mail.
- Return shipping costs are your responsibility.
- Refunds and credit notes will be processed once the item has been received by us. If you have any concerns just call or email us.
OUT OF STOCK ITEMS
- Because we are a small business, sometimes things don't go to plan. In the unlikely event that two people happen to purchase the same item at the same time we will contact you ASAP to let you know the item is out of stock.
- If we are able to reorder the item for you, we will let you know and post it out to you as soon as it lands! Or we are more than happy to send you a refund until the item is re-stocked.
Thank you for shopping with us and supporting small Australian businesses.